Invoice

In Commerce, you have access to make sure customers receive invoices for their orders. To access the settings section, you can go to :

  1. Dashboard Commerce

  1. Click on Settings

  1. Click on Invoice

  1. Next, you will be able to see a display for you to make some changes to your invoice.

ParameterDescription

Title

You can enter text for the title of your file itself.

Notes

You can enter a note in your customer's invoice file.

Always display customer name

You can tick this toggle if you want to display the customer's name on the invoice.

Display email and phone number(if applicable)

You can tick this toggle if you want to display the customer's email and phone number on the invoice.

Billing address heading

You can enter the text you want on the heading details of your customer on the invoice.

Display shipping address

You can tick this toggle if you want to display the customer's shipping address on the invoice.

Company details > Heading

You can enter the text you want on the heading details of your company on the invoice.

Always display country name

You can tick this toggle if you want to display the country name on each address on the invoice.

Enable

You can tick this toggle to ensure that for every "Order Confirmation" notification of your customers, they will receive an Invoice.

  1. Once you have made the changes you want you can click Save

Once you have activated the Invoice setting, it means that for every "Order Confirmation" notification email to your customers, they will receive the Invoice file attached to the email.

This is an example of the invoice display that your customers will be able to see.

Additional Information

You can also manually send the invoice to your customer through the customer's own order page by going to:

  1. Shoppegram dashboard

  1. Click on Orders

  1. Click on the customer's order

  1. Click on the Email invoice button

  1. Next, after you make sure the email entered is correct, you can click on the Send button and the customer will receive the invoice in their email.

Info: You can send to 3 emails at once by separating each email with a comma symbol "," or press Enter on your keyboard for each email that has been entered.

For information, for prefilled emails that are automatically entered by the system, it will prioritize emails that come from:

  1. Checkout

  2. Customer information

  3. Shipping address

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