CPanel

There are 3 parts to this setup:

• Part 1: Get the value for A record and CNAME record

• Part 2: Setup in CPanel

• Part 3: Setup in Commerce

Reminder Make sure your domain has been purchased and can be used for setup. If you purchased a ".com" domain, you can continue to follow this tutorial.

If the Malaysian domain is like ".my, .com.my, .net.my" you need to setup your DNS records in your MYNIC account or you can contact your domain provider to make the changes.

Part 1: Value A Record and CNAME Record

1. You can log in to the Commerce dashboard

2. Click on Settings

3. Click on Custom domain

4. Click on Add existing domain

5. Later you will be able to see a popup that has a value for your A record and your CNAME record.

Setting up CNAME in domain provider.

1: If the CNAME value is shops.shoppegram.com, enter that value in the CNAME record field in your domain provider.

2: If the CNAME value is @, enter your domain name in the CNAME field in your domain provider.

You need to save the Value for A record and the CNAME record for you to enter in your domain's DNS record in the domain provider's system later.

Part 2: Setup in CPanel

1. Log in to your CPanel account.

2. On the CPanel dashboard, you can click on the Zone Editor section

3. Next, to enter an A record you can click on the +A RECORD button

4. Once you click on the button you can enter the requested.

   • Name : Your domain name.

   • Value : A Record of IP Address in Part 1

5. Once you have entered the information, you can click on the ADD AN A RECORD button

6. Next to enter a CNAME record, you can click on the +CNAME RECORD button

7. Once you click on the button you can enter the requested information.

   • Name: Domain name with www

   • Value : @ or domain name or (Value at Section 1)

8. Once you have entered that information, you can click on the ADD AN CNAME RECORD button

Your domain will take 24-48 hours for it to be used and included in the settings in Commerce. You may refer to Propagation Period.

Propagation Period

You only need to wait for a period of 48 hours for the setting to be read and your domain can be used before you make a Custom domain setting in Shoppegram.

The shortest time your domain can be used is within 1 hour. If not, you need to wait for a period of 48 hours to 72 hours. You can check the status of your domain propagation through the link we provided (https://www.whatsmydns.net/)

Additional information:

To ensure that your DNS has been pointed to your Commerce, you can check your DNS here and make sure that the displayed DNS is your own IP number.

1. To check your DNS: You can click this link: Check your DNS here or https://www.whatsmydns.net/

In the A record dropdown, you can enter your domain name without the www.

2. Referring to the image below, to check if your domain has propagated.

You can enter your domain name (including www if you have set up CNAME record in your Domain Provider) in the provided field.

Part 3: Setup in Commerce

1. Log in to the Commerce Dashboard -> Settings(1) and click Custom Domains(2).

2. On this Domains page, click on the Add existing domain button.

3. The Add existing domain pop-up will appear. Fill in the name of your website in the Custom Domain field and click the Connect button

In the space below, you need to enter your domain name without www.

4. When you have successfully entered your domain, the display will change as below:

**Note: If there are no issues, the team will take 30-60 minutes to activate your domain.

5. If your Custom Domain is ready and can be used, an example display like the following will appear.

The words "Connected" and "SSL activated" will turn green. This condition will only occur if all the settings that have been made are correct.